We have four main roles to fill during the convention. There’s some overlap between them, and you might be scheduled to fill multiple roles at the same time. We will avoid putting you in positions you aren’t comfortable with or don’t feel prepared for.
Support: This is the general support role. You’ll help get panels started, answer basic questions, and assist with basic troubleshooting.
Facilitator: This is the advanced support and stage manager role. You’ll be on hand to help resolve technical issues the support staff couldn’t handle. You’ll also be in charge of making sure everyone scheduled is around and able to do their job.
Safety Team: These are the people who help keep the convention a safe, comfortable environment for everyone. Attendees can bring issues or conflicts to you, and you’ll work with the rest of the safety team to resolve them. The safety team is not a policing force, though we do sometimes make decisions about whether or how certain people are permitted to participate in the convention.
Ambassador: The ambassadors are charged with being around and helpful. If somebody is lost or confused, they can point them in the right direction or connect them with the support team.
Please be careful to select the correct timezone. Pay special attention to whether you are “+” or “-” UTC. For reference, North and South America are “-” UTC time zones. Oceania and East Asia are “+” UTC time zones.